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WPPO LLC Direct
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Are you searching for the perfect oven that combines the authenticity of wood-fired cooking with the convenience of gas? Look no further! The Traditional 25" Wood Fired Oven is here to fulfill all your culinary desires. With its innovative design, this WPPO oven is truly versatile in its cooking functions. It comes with a gas attachment, allowing you to switch seamlessly between wood and gas cooking methods. Whether you prefer the traditional charm of wood-fired cooking or the convenience of gas, this oven has got you covered!
Experience the exhilarating heat of this flaming hot oven, capable of reaching scorching temperatures that will have your meals perfected in mere minutes. From crispy pizzas with perfect crusts to succulent roasts and baked goods, the possibilities are endless with the Traditional 25" Wood Fired Oven. Whether you're in a hurry and need the quick heat of gas or prefer the traditional smoky flavor of wood-fired cooking, this oven offers the best of both worlds.
Product features:
Are you searching for the perfect oven that combines the authenticity of wood-fired cooking with the convenience of gas? Look no further! The Traditional 25" Wood Fired Oven is here to fulfill all your culinary desires. With its innovative design, this WPPO oven is truly versatile in its cooking functions. It comes with a gas attachment, allowing you to switch seamlessly between wood and gas cooking methods. Whether you prefer the traditional charm of wood-fired cooking or the convenience of gas, this oven has got you covered!
Experience the exhilarating heat of this flaming hot oven, capable of reaching scorching temperatures that will have your meals perfected in mere minutes. From crispy pizzas with perfect crusts to succulent roasts and baked goods, the possibilities are endless with the Traditional 25" Wood Fired Oven. Whether you're in a hurry and need the quick heat of gas or prefer the traditional smoky flavor of wood-fired cooking, this oven offers the best of both worlds.
Product features:
We want you to be happy with your purchase. If you need to return an item, please review the following guidelines.
Returns
· Returns are accepted within 60 days of delivery.
· Items must be new, unused, and in their original packaging.
· All original parts, assembly instructions, manuals, tags, and labels must be included.
· A 10% restocking fee applies to all returns.
· Customers are responsible for the cost of return shipping.
· Original shipping costs are non-refundable.
How to Request a Return
Please contact us to request a Return Merchandise Authorization (RMA) before sending your item back.
To process your request, please provide:
· Your original order number
· The item(s) you wish to return
· The number of packages being returned
· The condition of the item(s)
· The reason for the return
· A photo of the unopened package(s), when applicable
· Your name, address, email address, and phone number
Please wait for return instructions before shipping your item.
Partial Refunds
A partial refund may apply if an item:
· Is not in its original condition
· Has been used or damaged by the customer
· Is missing parts or packaging
· Is returned after the 60-day return period
Any applicable refund will be less the 10% restocking fee and return shipping costs.
For returns shipped from outside the United States, return shipping costs will be deducted from the refund. Please contact us for details before returning the item.
We ship using USPS, UPS, DHL and Fed Ex.
Cutoff time: 2 pm Mon - Fri
Handling time: 1 - 3 days
Transit time is dependent on the carrier.
Shipping Procedures and Policies
Freight Receiving Procedure & Freight Damage Policy and Reporting Procedure
As a WPPO LLC customer, you are a receiving agent for WPPO LLC. Your signature on a delivering carrier’s freight receipt constitutes acceptance of the merchandise “as is” and in good order. If you do not inspect before signing, you are, for all practical purposes, waiving “WPPO’s” right to collect on a damage claim even if the damage is “concealed”.
*Remember, once you sign, the merchandise and the responsibility are yours!!
Check immediately for possible damage during shipment. The National Claims Council Regulations specify that you must:
1. Inspect, examine, and inventory your delivery, as it is unloaded.
a. Any and all shortages and damages MUST be written on the Bill of Lading or Freight Bill. Should you determine that any items are damaged or missing, you MUST note the item, the discrepancy, and the condition on the receiver, BOL, or Freight Bill before you sign it! Then call 815-745-1021 or the buyer with whom you were working and report the problem.
b. You should open cartons and containers. If there is the slightest doubt that the merchandise is damaged (concealed or not), it must be noted on the Bill of Lading or Freight Bill or the liability to prove the damage was done by the delivering carrier.
c. Do not be intimidated by the driver. They cannot leave until the Bill of Lading or Freight Bill is signed
(Regardless of how much in a hurry they are or how late they are).
2. Discovered Damage – if the box, crate, or merchandise is visibly damaged, refuse the delivery and request a Return Authorization number so the merchandise can be shipped back to its origin at no charge.
3. Concealed Damage – In the event of concealed damage, you MUST immediately document and photograph (if possible) the packaging and the damage. You must keep the packaging. Do not remove the item. Call 603-986-6578 or the buyer with whom you were working and report the damage. They will begin a concealed damage claim and ask for an inspection. The inspector will determine if the damage was possibly carrier-caused. Remember you signed the document saying everything was OK. A report must be filed with the carrier within 15 days after delivery and a claim filed with the carrier. The sooner concealed damage is discovered and reported, the better.
Further measures that may help in the claim process include the following:
1. Taking digital photos of the damage. If possible, photographs of the equipment still on the truck will limit the buyer’s liability.
2. Call 815-745-1021 or the buyer with whom you were working to report the damage and request they start a claim. Preferably, the call should be made before the driver leaves the site.
3. Request an inspector.
4. Keep a copy of the Bill of Lading or Freight Bill noting the damage and the driver’s signature
Many things can happen between the manufacturer and your loading dock. Therefore, we are asking you to do a very small amount of work to protect both of us. The Bill of Lading or Freight Bill is our only documentation of the condition of a load when it arrives at your site. Without this proof, we cannot hold others accountable for items damaged or missing.
WPPO LLC.