BBQ Oven Gloves High Temperature Resistance Barbecue Cooking

Description
Return & Refund Policy
Shipping Policy

Description

Description:

HEAT RESISTANT- This glove has good heat resistance and can withstand 1472 ° F. Suitable for BBQ, baking, cooking, welding, etc. Breathable comfort to protect your hands.
FLEXIBLE DESIGN- This silicone glove is individually designed and wrapped with five fingers. Convenient to take food when in use, not afraid of high temperatures, easy to take!
HIGH QUALITY MATERIAL- The surface is made of silica gel with a lovely pattern to provide anti-skid protection. The middle is high-strength aramid fiber, which has high heat resistance. The interior is polyester cotton, giving you a soft and comfortable experience.

Brand Name: HAMNIFY
Model Number: HM78BB859VYUMaterial: Rubber
Classification: Working Gloves
Type: BBQ Gloves
Size: 14 Inch
Material: Polyester Cotton+New Material
Application: General Purposes
Work Gloves: Safety Gloves
Heat Resistant Gloves: Kitchen Gloves
Women's Gloves: Men's Gloves

Return & Refund Policy

At Yard Bistro, we want you to be happy with your purchase. If something isn’t right, please contact us and we’ll work with you to find an appropriate solution.

Returns

· Return requests must be made within 30 calendar days of purchase.

· Items must be unused, in their original condition, and in their original packaging.

· All returns must be approved by Customer Service before being shipped back.

· Please email contact@stevvex.com with your order information, a description of the issue, and photos of the product when applicable.

· Do not send a return to an address that has not been provided by Customer Service. Return addresses may vary by product and location.

Important Return Information

· Unauthorized Returns: Returns sent without prior approval may be subject to a 35% cancellation, handling, and restocking fee.

· Refused Deliveries: Orders refused at delivery are considered abandoned and are not eligible for a refund.

· Unboxing Damage: Returns or exchanges will not be accepted for products damaged by scissors, knives, or other sharp objects during unboxing.

· Customers are responsible for return shipping costs unless the return is due to an error on our part.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

· Gift cards

· Perishable goods

· Personal care and hygiene products

· Customized or personalized items

· Clearance and final-sale items

If you are unsure whether an item is eligible for return, please contact us before purchasing.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at contact@stevvex.com.

Please include:

· Your order number

· A description of the problem

· Clear photos of the product

· Photos of the packaging

After reviewing the issue, we may provide a replacement or store credit, depending on the circumstances.

Exchanges

If an approved exchange is required:

· Follow the return instructions provided by Customer Service.

· Once the returned item is received and inspected, we will notify you of the exchange status.

· Approved replacements will be shipped at no additional cost.

· If the replacement item is out of stock, we will issue a discount code equal to the original purchase amount for use on a future order.

Refunds

Standard refunds are issued as Store Credit.

In exceptional circumstances, a refund may be issued to a PayPal account provided by the customer.

Please note:

· Original shipping costs are non-refundable.

· Return shipping fees are non-refundable unless the return is due to our error.

· Applicable marketing fees are non-refundable.

· Once a return is received, please allow 5–7 business days for inspection and processing.

· After processing, PayPal refunds may take an additional 3–10 business days to appear in your account.

Return Shipping

Customers are responsible for return shipping unless the return is due to an error on our part.

Please package your return securely and include the original packaging, boxes, tags, and other materials.

We strongly recommend using a trackable shipping service and purchasing shipping insurance. The customer is responsible for the item until it reaches the return facility.

Order Cancellations

Orders may be cancelled within 30 minutes of purchase, or before a shipping label has been automatically generated.

Because orders are processed quickly, once a shipping label has been created and the order has entered warehouse processing, the order can no longer be cancelled.

Questions?

For questions about returns, refunds, exchanges, or cancellations, please contact:

Email: contact@stevvex.com

You may also contact us through our live chat.

Shipping Policy

At Stevvex, we are committed to delivering your order quickly, securely, and transparently. Please review the details of our shipping process below.

Order Processing

All orders are processed within 1–5 business days after payment has been confirmed.
Orders are not processed, shipped, or delivered on weekends or national holidays.
You will receive a shipping confirmation email with tracking details as soon as your order has been dispatched. Please allow 1–3 business days for tracking information to become fully active.

Shipping from Worldwide Warehouses

We operate from over 60 fulfillment centers worldwide. To ensure the fastest delivery, we reserve the right to ship your order from the warehouse with available stock that is closest to your location. This flexibility allows us to reduce delivery times and avoid unnecessary delays.

Shipping Methods & Options

At checkout, customers can choose from several shipping methods depending on their location:

Free Shipping – Always free of charge. Delivery time is provided before purchase and varies by region. Please note that Free Shipping does not match the speed of Express options.
Standard Shipping – Affordable, reliable shipping option with moderate delivery times.
Fast Shipping – Priority handling with quicker delivery compared to Standard.
Express Shipping – Premium option for the fastest available delivery.

⚠️ Important Notes:

Delivery times for each option are displayed at checkout.
Stevvex reserves the right to update or adjust shipping rates, methods, and availability at any time.
Customers selecting Free Shipping should not expect their order to arrive within Express Shipping delivery times.

Estimated Delivery Times

Delivery times vary depending on the chosen shipping method, customer location, and warehouse availability. While we strive to provide accurate estimates, delivery may be affected by factors beyond our control such as weather conditions, customs clearance, seasonal demand, or carrier delays.

Shipping Rates

Free Worldwide Shipping – Available on all orders, no minimum purchase required.
Standard, Fast, and Express Shipping – Pricing varies by location and order size, and will be shown at checkout.
Every order includes a tracking code so you can monitor your delivery.

Customs, Duties & Taxes

In rare cases, customs or import duties may be applied once your parcel arrives in your country. These charges are the responsibility of the recipient.

Stevvex cannot predict or control customs fees, as they vary by country. For more details, please contact your local customs office.

Fraudulent Orders & Risk Management

All orders are automatically screened by a fraud detection system.
If an order is flagged as high-risk or appears to have been placed with a stolen credit card, it will not be fulfilled.
Our system does not charge cards used in fraudulent or high-risk orders. Such orders are automatically voided for security reasons.
We reserve the right to request additional information or verification from the customer before fulfilling an order.

This ensures a safe shopping environment for all of our valued customers.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout.

If incorrect or incomplete information is provided, Stevvex is not liable for undeliverable packages.
If a package is returned due to incorrect details, the customer will be responsible for any reshipping costs.

Tip: Please double-check your address before submitting your order to avoid delays.

Refused or Undeliverable Packages

If a package reaches its destination country and is:

Refused by the customer, or
Not collected from the courier/postal service,

Stevvex reserves the right to treat the package as abandoned. In such cases, no refunds will be issued as the parcel becomes untraceable.

Orders Delayed or Stuck in Transit

Occasionally, international shipments may experience delays beyond our control. While uncommon, customs processing or logistical holdups may cause your order to remain in transit for an extended period. We kindly ask for your patience and understanding in such cases.

Where is My Order?

If your order has not arrived within the estimated delivery timeframe, please contact our Customer Care Team at contact@stevvex.com with your order number. We will investigate and provide you with the latest updates, typically within 24 hours.

Our Commitment

We believe in being fully transparent with our customers. Our shipping policy is displayed throughout our website to ensure you know what to expect before placing your order.

If you have any questions or concerns, please contact us at contact@stevvex.com. Our team is here to help and will always go the extra mile to make sure your experience with us is a positive one.